Hi I’m Josh,
Product Designer with a love for learning and creating intentional, impactful products.

Hi I’m Josh,
Product Designer with a love for learning and creating intentional, impactful products.

Currently designing the future of business travel at TROOP.
Based in Cape Town, South Africa working remotely.

UX/UI Design

Design Systems

user-centered design

Prototyping

AI tools

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Time in Cape Town, ZA

00:00

Designing

H

man

Experience

Designing

H

man

Experience

Designing

H

man

Experience

A bit about me

Hi I’m Josh, a Product Designer with over 6 years experience in startups and agencies. I’m based in Cape Town, South Africa but have been working remotely the last 3+ years.

While my focus in the recent years has been in the travel and meeting management space, I’ve also worked in the automotive, health, e-commerce, logistics and clinical research fields.

Experience

Product Designer

TROOP
Jun 2022 – Present
As the founding Product Designer at TROOP, I've been instrumental to our product’s growth over the last 3 and a half years. Coming in to the company, we had an initial MVP with a few enterprise clients, but there was no design system, many custom coded components and we were not even using Figma. Since then I have helped grow my small design team where we built our current design system alongside Engineering leads. I’ve worked on many features and domains, including, meeting planning, attendee management and communication, flight and accommodation search, SSO setup, agenda coordination, expense management among others. Internally, I’ve helped foster a strong design culture and have been developing our design framework. I collaborate closely with Engineers and PMs in fast, iterative cycles with short feedback loops. I also help conduct internal and external user testing and interviews, building prototypes in Figma and no-code tools as needed.

Product Designer

TROOP
Jun 2022 – Present
As the founding Product Designer at TROOP, I've been instrumental to our product’s growth over the last 3 and a half years. Coming in to the company, we had an initial MVP with a few enterprise clients, but there was no design system, many custom coded components and we were not even using Figma. Since then I have helped grow my small design team where we built our current design system alongside Engineering leads. I’ve worked on many features and domains, including, meeting planning, attendee management and communication, flight and accommodation search, SSO setup, agenda coordination, expense management among others. Internally, I’ve helped foster a strong design culture and have been developing our design framework. I collaborate closely with Engineers and PMs in fast, iterative cycles with short feedback loops. I also help conduct internal and external user testing and interviews, building prototypes in Figma and no-code tools as needed.

Product Designer

TROOP
Jun 2022 – Present
As the founding Product Designer at TROOP, I've been instrumental to our product’s growth over the last 3 and a half years. Coming in to the company, we had an initial MVP with a few enterprise clients, but there was no design system, many custom coded components and we were not even using Figma. Since then I have helped grow my small design team where we built our current design system alongside Engineering leads. I’ve worked on many features and domains, including, meeting planning, attendee management and communication, flight and accommodation search, SSO setup, agenda coordination, expense management among others. Internally, I’ve helped foster a strong design culture and have been developing our design framework. I collaborate closely with Engineers and PMs in fast, iterative cycles with short feedback loops. I also help conduct internal and external user testing and interviews, building prototypes in Figma and no-code tools as needed.

UX/UI Designer

KRAFT Designsmiths
Mar 2021 - May 2022

UX/UI Designer

KRAFT Designsmiths
Mar 2021 - May 2022

UX/UI Designer

KRAFT Designsmiths
Mar 2021 - May 2022

UX/UI Designer

Dynex
Oct 2019 - Feb 2021

UX/UI Designer

Dynex
Oct 2019 - Feb 2021

UX/UI Designer

Dynex
Oct 2019 - Feb 2021

Production Assistant

Freelance film industry
Jan 2016 - Dec 2017

Production Assistant

Freelance film industry
Jan 2016 - Dec 2017

Production Assistant

Freelance film industry
Jan 2016 - Dec 2017
Paris, 2024

Career spotlight

Over the last three years, I have been building the design framework at Troop as the founding designer. I developed the design system that remains in use today. During this period, I collaborated extensively with the Product and Engineering teams. Additionally, I established a working process within the design team to enhance collaboration, structure, and stakeholder management.

References

References

Time in Cape Town, ZA

00:00

© 2025 Josh York Mc Donald

Time in Cape Town, ZA

00:00

© 2025 Josh York Mc Donald

Time in Cape Town, ZA

00:00

© 2025 Josh York Mc Donald