Hi I’m Josh,
Product Designer with a love for learning and creating intentional, impactful products.
Hi I’m Josh,
Product Designer with a love for learning and creating intentional, impactful products.
Currently designing the future of business travel at TROOP.
Based in Cape Town, South Africa working remotely.
UX/UI Design
Design Systems
user-centered design
Prototyping
AI tools
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Time in Cape Town, ZA
00:00
Selected projects
Designing
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Experience
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Experience
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Experience
A bit about me
Hi I’m Josh, a Product Designer with over 6 years experience in startups and agencies. I’m based in Cape Town, South Africa but have been working remotely the last 3+ years.
While my focus in the recent years has been in the travel and meeting management space, I’ve also worked in the automotive, health, e-commerce, logistics and clinical research fields.
Experience
Product Designer
TROOP
Jun 2022 – Present
As the founding Product Designer at TROOP, I've been instrumental to our product’s growth over the last 3 and a half years. Coming in to the company, we had an initial MVP with a few enterprise clients, but there was no design system, many custom coded components and we were not even using Figma. Since then I have helped grow my small design team where we built our current design system alongside Engineering leads. I’ve worked on many features and domains, including, meeting planning, attendee management and communication, flight and accommodation search, SSO setup, agenda coordination, expense management among others. Internally, I’ve helped foster a strong design culture and have been developing our design framework. I collaborate closely with Engineers and PMs in fast, iterative cycles with short feedback loops. I also help conduct internal and external user testing and interviews, building prototypes in Figma and no-code tools as needed.
Product Designer
TROOP
Jun 2022 – Present
As the founding Product Designer at TROOP, I've been instrumental to our product’s growth over the last 3 and a half years. Coming in to the company, we had an initial MVP with a few enterprise clients, but there was no design system, many custom coded components and we were not even using Figma. Since then I have helped grow my small design team where we built our current design system alongside Engineering leads. I’ve worked on many features and domains, including, meeting planning, attendee management and communication, flight and accommodation search, SSO setup, agenda coordination, expense management among others. Internally, I’ve helped foster a strong design culture and have been developing our design framework. I collaborate closely with Engineers and PMs in fast, iterative cycles with short feedback loops. I also help conduct internal and external user testing and interviews, building prototypes in Figma and no-code tools as needed.
Product Designer
TROOP
Jun 2022 – Present
As the founding Product Designer at TROOP, I've been instrumental to our product’s growth over the last 3 and a half years. Coming in to the company, we had an initial MVP with a few enterprise clients, but there was no design system, many custom coded components and we were not even using Figma. Since then I have helped grow my small design team where we built our current design system alongside Engineering leads. I’ve worked on many features and domains, including, meeting planning, attendee management and communication, flight and accommodation search, SSO setup, agenda coordination, expense management among others. Internally, I’ve helped foster a strong design culture and have been developing our design framework. I collaborate closely with Engineers and PMs in fast, iterative cycles with short feedback loops. I also help conduct internal and external user testing and interviews, building prototypes in Figma and no-code tools as needed.
UX/UI Designer
KRAFT Designsmiths
Mar 2021 - May 2022
UX/UI Designer
KRAFT Designsmiths
Mar 2021 - May 2022
UX/UI Designer
KRAFT Designsmiths
Mar 2021 - May 2022
UX/UI Designer
Dynex
Oct 2019 - Feb 2021
UX/UI Designer
Dynex
Oct 2019 - Feb 2021
UX/UI Designer
Dynex
Oct 2019 - Feb 2021
Production Assistant
Freelance film industry
Jan 2016 - Dec 2017
Production Assistant
Freelance film industry
Jan 2016 - Dec 2017
Production Assistant
Freelance film industry
Jan 2016 - Dec 2017



Paris, 2024
Career spotlight
Over the last three years, I have been building the design framework at Troop as the founding designer. I developed the design system that remains in use today. During this period, I collaborated extensively with the Product and Engineering teams. Additionally, I established a working process within the design team to enhance collaboration, structure, and stakeholder management.
References
Working alongside Josh has been a pleasure; he consistently demonstrated a remarkable commitment to timeliness and attention to detail. He is such an easy-going person, and coupled with a laser-focused approach to problem-solving, he's an invaluable asset to any team.

Laura du Plessis
Senior Creative at Clockwise Marketing
Josh is an outstanding User experience designer that always has the customer/end user in mind in everything he creates and ensures that his designs are user friendly, yet engaging. It was a pleasure working alongside him and I can confidently say he is a great asset to any design organization that is truly dedicated to the overall user experience.

Jayson Preece
Senior Product Designer at Synechron
References
Working alongside Josh has been a pleasure; he consistently demonstrated a remarkable commitment to timeliness and attention to detail. He is such an easy-going person, and coupled with a laser-focused approach to problem-solving, he's an invaluable asset to any team.

Laura du Plessis
Senior Creative at Clockwise Marketing
Josh is an outstanding User experience designer that always has the customer/end user in mind in everything he creates and ensures that his designs are user friendly, yet engaging. It was a pleasure working alongside him and I can confidently say he is a great asset to any design organization that is truly dedicated to the overall user experience.

Jayson Preece
Senior Product Designer at Synechron
Time in Cape Town, ZA
00:00
© 2025 Josh York Mc Donald
Time in Cape Town, ZA
00:00
© 2025 Josh York Mc Donald
Time in Cape Town, ZA
00:00
© 2025 Josh York Mc Donald


